Resources

Hospitality & cruise operations, explained

Practical guides to hotel and cruise operations, covering compliance, technology, revenue and day-to-day work at sea and ashore.

Guides

What Is a Cruise PMS? How Cruise Property Management Differs from Hotel Software

A cruise property management system connects hospitality workflows with voyages, gangway accountability, manifests, crew complianc...

Revenue

Channel Manager vs Direct Booking: Cutting OTA Commission Without Losing Reach

OTAs bring volume but take a cut of every booking. A direct booking engine wins back margin - but only if your distribution stays...

Security

ISPS in Practice: Restricted-Area Visitor Logs and Security Levels on Cruise Ships

The ISPS Code is only as good as the records behind it. Here is how restricted-area visitor logs, escort and permit controls, and...

Engineering

Planned Maintenance at Sea: Running-Hours Jobs and Class-Survey Readiness

A marine planned maintenance system keeps machinery serviced, spares stocked and class surveys defensible. Here is how running-hou...