Guest Portal
A branded, mobile self-service portal for stays and voyages - check-in, dining, requests, messages and the live folio.
Highlights
Online check-in
Capture details, documents and signatures before arrival to skip the front-desk queue.
Order & book in-stay
Dining, activities, room service and laundry from the phone.
Live folio & messaging
Guests see charges and message the team in real time.
Wired into the platform
Every booking, order and request flows straight into reservations, housekeeping, POS and the folio - no re-keying by staff.
Your brand, any device
Fully branded to the property and responsive on any phone, with multi-language support.
Related
More in Guest Experience
Guest Requests
Capture, route, escalate and resolve guest requests with SLA-style tracking and full history.
Available individuallyRoom & Cabin Service
In-room and in-cabin ordering and fulfilment, from the guest portal or the front desk, posted to the folio.
Available individuallyBreakfast & Meal Check-in
Fast meal-period check-in against plans and allowances, with self-service options for guests and crew.
Available individuallyDigital Room Cards & Wallet
Add the guest key to their mobile wallet with a secure, revocable digital room card.
Available individuallySurveys & Feedback
In-stay and post-stay surveys with scoring that surface issues while you can still fix them.
Available individuallyRewards & Loyalty
A rewards program with a guest-facing portal that drives repeat and direct bookings.
Available individuallySee Guest Portal in action
Explore the workflow in a live demonstration tailored to your property, vessel or fleet.
Request a demo