Hotel & Resort Property Management Software
HF Property Management (HF PMS) connects hotel and resort operations: reservations, room readiness, point of sale, guest service, inventory and finance. It is developed by Henley Franc SaaS and can be evaluated as individual modules, connected suites or a broader platform deployment.
For a hotel team, the useful question is not simply how many features a PMS lists. It is whether the same reservation, guest request, room status and charge remain understandable as work passes between departments. This page maps those workflows to the HF PMS catalogue so you can plan a focused demonstration.
From reservation to a room that is ready
Start with reservations and revenue: bookings, rates, channels and the information needed before arrival. Then follow the booking into housekeeping and maintenance. Front-desk staff need to know whether a room is ready, being cleaned or unavailable because of maintenance.
In a demonstration, use a practical example: move an arrival to another room, record a maintenance issue and check what the front desk and housekeeping team can each see. This reveals more about the operating workflow than a list of screens.
Connect guest spending and service
Point of sale covers restaurant, bar, retail and waiter workflows. Folio and finance brings charges, payments and accounting-related work into the guest's financial journey. Guest experience covers self-service, requests and loyalty.
Ask to follow a restaurant purchase through to the guest folio, then test a correction and the final checkout. For service requests, check who receives a task, how its status changes and how the next shift sees what is still open.
Stock and purchasing beyond the front desk
A resort may operate several outlets and storage locations. Inventory management and purchasing address stock visibility, departmental requirements, orders and receiving.
Bring one example from your operation: an ingredient shortage, a departmental stock request or a partial supplier delivery. Confirm the proposed configuration, units, approvals and handoff to finance before deciding which modules belong in your scope.
One property or a hotel group
Multi-property and central operations supports group-level workflows across properties and vessels. A useful evaluation should distinguish what a property team can change from what head office can review or control. Compare the group view with the underlying property records rather than evaluating a dashboard in isolation.
If your group also operates ships, see the separate cruise PMS overview. Hotel and maritime workflows have related commercial needs but different operational requirements.
Deployment, integrations and rollout
HF PMS supports online, offline and hybrid deployment models. Agree which workflows your deployment needs to support during connectivity loss and which external services require a connection. Do not assume that an integration listed in a broad product category covers every provider, version or contract.
Before rollout, establish who owns data mapping, opening balances, user permissions, training and cutover checks. The PMS selection checklist provides a practical set of questions and test scenarios for those discussions.
Hotel PMS questions
Do we have to license every module?
No. HF PMS offers individual modules, suites and broader platform configurations. The module catalogue distinguishes individually available capabilities from those included with a suite. Confirm the final scope in your proposal.
Is there a fixed public price?
There is no universal fixed price published on this website. Request a tailored quote for the workflows and deployment you want to evaluate.
How should we prepare for a demonstration?
Bring a small set of anonymised examples: an arrival, a room move, an outlet charge, a guest request and a stock exception. Ask to follow each one through the relevant departments. Request a hotel or resort demonstration and include the systems you currently use and the workflows you want to improve.