HO

Housekeeping & Maintenance

Clean rooms, fixed faults, nothing falling through.

Attendant boards, maintenance and service tickets, a shared live operations queue and laundry - the operational backbone that keeps a property or ship running.

Available as a suite 5 modules
Housekeeping & Maintenance
Housekeeping & Maintenance software interface screenshot
Operations live or die on follow-through. This suite gives housekeeping clear attendant boards and room/cabin status, turns every fault into a tracked maintenance ticket, routes cross-department work as service tickets, and pulls it all into a shared live operations queue so nothing falls through a shift change.

A laundry workflow rounds it out for properties and ships that run their own linen and guest laundry.

Maintenance workflow

Keep blocking work visible

Filter, assign and resolve room-based or general property issues while keeping priority, location and linked guest requests in view.

Maintenance Tickets
Maintenance Tickets software interface screenshot

What it does

Attendant boards

Clear room and cabin status, priorities and assignments for each attendant.

Tracked tickets

Maintenance and service work with owners, priorities, response targets and status history.

One live queue

A shared operations queue so work survives shift changes.

In this system

5 modules in Housekeeping & Maintenance

Open a module to see what it covers. Modules marked available individually can be licensed on their own.

Housekeeping Available individually Maintenance Tickets Available individually Service Tickets Available individually Operations Queue Included with the suite Laundry Available individually

One platform

Connect Housekeeping & Maintenance across the operation

Reservations, guest profiles, folios and operational records stay connected as you add the systems relevant to your property or fleet.

Reservations & Revenue

Bookings, rates and channels that fill rooms and cabins.

Point of Sale

Bars, restaurants, retail and waiter service on one ledger.

Guest Experience

Self-service, requests and loyalty throughout the guest journey.

Inventory Management

Know what is in stock, where it is and what each department needs next.

Folio & Finance

One folio, every charge, clean books.

Purchasing & Procurement

Move from a stock shortage to an approved supplier order and received goods.

Digital Signage

Wayfinding, menus and daily programmes on every screen.

Video on Demand

In-room and in-cabin entertainment that runs offline.

Activities & Travel Sales

Sell the experiences around the stay.

Cruise Operations

Gangway to excursions - the whole voyage.

Bridge & Navigation

NMEA, ECDIS, deck log and watchkeeping - the nautical layer.

Safety & SOLAS

Muster, drills, incidents and procedures - audit-ready.

Security & ISPS

Restricted areas, security levels, CCTV and access control.

Health & Medical

Infirmary, outbreak monitoring and pharmacy - compliant.

Crew Management & Compliance

Hire, certify, roster, pay and care for your crew.

Engine & Technical

Planned maintenance, class surveys and running hours.

Environmental Compliance

MARPOL record books, bunkers, CII and EU-ETS.

Provisioning & Stores

Bonded stores, procurement and lost & found.

Border & Manifests

Statutory manifests generated from operational records.

Expedition Operations

Tenders, IAATO/AECO, biosecurity and rivers.

Voyage Finance & Maritime Tax

Voyage P&L, disbursements, tonnage tax and seafarer payroll.

Files & Collaboration

One workspace for operational files and team collaboration.

Workforce & HR

Rosters, attendance and people operations for properties and vessels.

Multi-Property & Central

One head office over every property and vessel.

Integration & Platform

Offline-first sync, APIs, integrations and conversational AI.

See Housekeeping & Maintenance in action

Book a walkthrough tailored to your workflows, teams and deployment model.

Request a demo