AI

AI Agent

An AI agent that listens, understands and gets work done.

A conversational AI agent that actively listens, follows spoken or written requests, and turns natural conversation into operational tasks across the platform.

Available individually Part of Integration & Platform
The AI Agent is built for natural conversation, not command-by-command chatbot exchanges. Staff can type a request, speak to the agent, or let it actively listen during a live guest conversation. It retains context as the exchange unfolds, connects the conversation with the relevant reservation, folio or workflow, and keeps service moving without requiring a separate prompt for every step.

From check-in and in-stay requests to postings and cross-module workflows, the agent can carry out tasks triggered by written instructions, direct voice requests or the context of a conversation. It can also answer staff questions using the platform's own knowledge and turn financial or operational reports into concise summaries.

Highlights

Active conversation listening

Listen as staff and guests speak naturally, understand intent as the conversation unfolds, and respond without a separate prompt for every step.

Spoken or written task execution

Carry out operational tasks from typed instructions, direct voice requests or the context of a live conversation.

Conversational check-in and service

Bring reservation and folio context into arrival and in-stay conversations so staff can keep their attention on the guest.

Continuous conversation context

Build follow-up questions and tasks on what has already been said instead of restarting the exchange each time.

Platform knowledge for staff

Answer day-to-day questions and explain unfamiliar workflows using the platform’s own guidance.

Report summaries on request

Summarise financial or operational reports and surface notable figures and variances.

Related

More in Integration & Platform

See AI Agent in action

Explore the workflow in a live demonstration tailored to your property, vessel or fleet.

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