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Service Tickets

Cross-department service requests with routing, approval and resolution tracking.

Available individually Part of Housekeeping & Maintenance
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Service tickets handle the work that crosses departments - IT, carpentry, electrical, deck - with routing, optional approval workflows and resolution tracking. On ships this is the backbone of the onboard service-request system.

Highlights

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Cross-department

Route work to the right trade - IT, carpentry, electrical, deck - with clear ownership.

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Approval-aware

Optional multi-step approver workflows for controlled or high-cost work.

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One operations queue

Sits in the shared live queue alongside housekeeping and maintenance, so nothing slips through a shift change.

Related

More in Housekeeping & Maintenance

Housekeeping

Attendant boards, room and cabin status, task assignment and self-service updates for staff on the floor.

Available individually

Maintenance Tickets

Report, assign, escalate and close maintenance work with clear ownership and status history.

Available individually

Operations Queue

The shared, live work queue that ties housekeeping, maintenance and service together.

Laundry

Guest and linen laundry workflow - orders, bagging, processing and return - tracked end to end.

Available individually

See Service Tickets in action

Explore the workflow in a live demonstration tailored to your property, vessel or fleet.

Request a demo